Customer Service

Customer Service

Marcus Daniel Tobacconist is committed to providing the best Customer Service in the cigar business and we pride ourself on building relationships with people in addition to selling cigars. We believe this philosophy is at the foundation of our company's success and growth.

We encourage you to contact us whenever you feel the service you are receiving is less than the best. We will do everything we can to rectify any problem that may occur in the course of doing business with Marcus Daniel Tobacconist.

You can e-mail us or call us during our business hours. We are already planning additional means of communicating with us whenever you have a problem or need a question answered in person.

Marcus Daniel Tobacconist is also proud to offer a 100% Guarantee of Satisfaction on every item we sell so you never have to worry about getting a box of cigars that are not fresh or in excellent condition. We invite you to read our guarantee of satisfaction and purchase with total confidence and convenience in the future.

Thank you for your patronage and for choosing the best in the business.